Aveda Experience Center COVID 19 (aka CoronaVirus) Safety Protocol

Aside from maintaining health and wellness as the most integral priority, we at Aveda Experience Center want to help ensure that you, our team and our business continue to be minimally impacted by the current health emergency.

With wellness as one of our Aveda core values, the health and well-being of our guest, and Aveda family members is our top priority. We think the best way to help ensure that is to practice great store and personal hygiene always -- not just during this public health emergency, but always. Our beauty and retail professionals and store is regulated, inspected and in line with the standards provided for by CA regulatory bodies. We ensure this is strictly adhered to in order to ensure that the health and safety of everyone in the store environment and the public are protected.


While the Center for Disease Control (CDC) has shared that for most of the American public, the immediate health risk is considered low, below is a list of practices we are following and recommending to help prevent the spread of COVID-19, as well as seasonal colds and flu, based on collective information from both the CDC and the World Health Organization (WHO):

Washing Hands: The CDC recommends washing hands with soap and water for at least 20 seconds to help prevent the spread of germs. We wash or disinfect hands before and after guests, after eating, using the restroom, and after coughing, sneezing or nose blowing. When entering the store, we will encourage all to wash your hands for at least 20 seconds with soap and/or use hand sanitizer available throughout the store to disinfect your hands.

Disinfection: We are frequently wiping down busy areas often with disinfectant cleaners. Our team is washing/sanitizing their hands between every customer. We have added hand sanitizers and alcohol spray throughout the store. These practices are standard in our locations and have always been in place. They are critical now more than ever given the current health issue.

Hands Off: We love you and your family, and we love hugs and handshakes! During this time, shaking hands or giving hugs to our clients and co-workers is not a good idea. We’re practicing good hygiene and following the CDC “hands off” protocol to help keep everyone healthy. For all of us, keeping your hands “off” and away from your face, as that’s an easy path for transmission. We will also modify our Aveda signature wellness and rituals to be low/non-contact.

Staying Home: Keep your immune system strong -- lots of vitamin C, restful sleep, and drink ample water. However, if you get sick, the CDC strongly recommends to stay home. We ask if you are feeling ill to please reschedule – take care of yourself and your family. This practice is also in place for our team! This protects our staff and all our lovely guests. You can call us at 760-773-2662 to place your order.

Well-stocked Salon/Store: Our Aveda store has tissue, soap, and alcohol-based hand cleansers to encourage healthful habits.

CDC: Follow the CDC for facts as they become available -- this continues to be the best source for information; www.cdc.gov.

As a reminder:

•        Wash hands frequently.
•        Don’t touch eyes, nose, or mouth.
•        Don’t share food or drinks.
•        Stay at least three feet away from anyone who is coughing/sneezing
•        Cough and/or sneeze into your elbow.

Any questions: We are here to help.  Email or call us anytime. We want you to feel confident, safe, and comfortable when visiting our locations. As a result, we have implemented strict safety protocol and will continue to monitor the situation closely to ensure the safety of our Aveda Family.


The Aveda El Paseo Experience Center Family


We are currently closed, hoping to re-open on May 1st or as soon as it is safe to do so. We are offering free delivery and a gift with any purchase during this this time, in gratitude for your support of our local business.

Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society.  At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world.

73680 El Paseo

Palm Desert, CA 92260